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Payment Options

 

-Nicholas Smith currently accepts Visa, MasterCard and Discover Cards as payments on the website.

 

Sales Tax

 

-Pennsylvania residents add 6% sales tax.

 

Order Processing

 

-Nicholas Smith tries to expedite all orders. However, some may take longer than normal to process. Please allow 2 business days for orders to process through our system.

 

Shipping Policy

Domestic Shipping

 

We currently use FedEx to ship orders. All orders will be shipped via FedEx Home Delivery Service or Smartpost depending upon your selection.

 

Orders under $100.00 can be shipped via FedEx Smartpost. Smartpost charge will be $10.00. Shipping time is 3-18 days.

 

(Please note, while less expensive, Smartpost can take up to 18 business days for delivery regardless of destination.)

 

Home Delivery Service transit times can be viewed below. 

 

Other shipping services are offered below, but these will incur additional costs.
-FedEx Express Saver
-
FedEx 2nd Day

-FedEx Priority Overnight

 

MOST orders will follow this shipping schedule (except Alaska, Hawaii and Puerto Rico)

 

Orders Totaling

$0.00 to $500.00    - $13.00

$500.01-$1100.00  - $17.00

$1100.01-$1500.00 - $26.00
$1500.01-$2000.00 - $50.00 

$2000.01+ $75.00 

 

Orders including the following will incur additional shipping charges:

 

-Track (Ex. Carrera Track, Supersnap)

-Power and Control Devices (Ex. Transformers)

-Sets (Ex. All sets with Track and Transformer, Large Thomas Set, Large Playmobil Sets.)

-Oversized Items (Oversized items are marked in their descriptions)

-Expansion Packs

-Sale Items

-Multiple Box Orders (Large orders requiring more than one box)

 

Final shipping charges will be added at the time of order processing and will not be reflected on the final order checkout page.

 

Please note: We do not ship orders on Saturday, Sunday or National Holidays.  Any order placed on Saturday, Sunday or a national holiday will be shipped the following business day. 

 

Shipping is not refundable.

 

Please use the map below to estimate shipping time (+2 days for order processing)

 

Shipping Damage

 

All items are shipped fully insured. If you receive a damaged item, the customer must first initiate the damage claim by contacting FedEx. Secondly, contact Nicholas Smith at 610-353-8585 to make us aware of the damage. Hold the damaged item along with the shipping box until the carrier picks it up. There is a 48 hour limit from receipt of the package to claim damage. 

 

If you have any question please contact us.

 

Returns

 

All unopened & unused items can be returned within 30 day of purchase for a full refund. A valid receipt must accompany ALL returns. Shipping both ways IS NOT refundable. If an item is returned after 30 days, a 15% restocking fee will apply.

 

 

Disclaimers

 

Orders are filled on a first come, first serve basis. With that said, Nicholas Smith Trains will not be held responsible for printing errors, sale of layaway items, shipment cutbacks from any manufacturers/distributors, or for the acceptance of overbooked orders for a particular item.

 

Order Cancellations 

 

Nicholas Smith trains will try to process and ship your order as quickly as possible. Orders may be changed or canceled the day of the order by contacting us before 4PM ET, Monday through Friday.

 

Prices are subject to change with out notice.

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